Ethical roofers DO exist!
The Estimate - Mark took his time and gave us a thorough estimate, providing available options. He told us which options he recommended and which he felt we did not need. He was helpful, but never pushy. The price was very competitive when compared with the other three bids we received.
The Company - I research any company working on my house. ARS has excellent Kudzu ratings and an A+ rating with the BBB. Additionally, they are Master Elite certified with GAF, the shingle manufacturer.
The Work - The crew showed up on time and put tarps over the shrubs around my house to avoid debris falling on/in them. They cleaned up the worksite as they went. All nailing (both the plywood that was needed and the shingles) were hand nailed. The finished product looks fantatic and I'm confident will hold up well.
The wood on my roof was in poor shape and ten sheets of plywood were needed to get it in ready for shingles. The crew sent a guy out for the plywood and had replaced almost all of it when the supervisor came by and noticed is was three ply, not four ply. He made them take it all off and replace it with four ply. I would never have known the difference, but seeing that attention to detail and worksmanship left a huge impression on me.
I have already recommended ARS to several people. The work they do is top notch and their prices are solid. In an industry with so many shady companies it was a pleasure to work with such professional people.