I had encouraged my sister to have a gas fireplace installed by this company. We visited them in August and they promised delivery in less than 2 weeks. They showed up the end of September, after my sister reminded them they promised to install it over a month ago and they had her deposit. They finally arrived and did shoddy work. The installer was the rudest person I have ever met. There is a large 2 inch gap around the trim of the fireplace and the mantel. You can see the pipes and outside of the firebox from the side of the fireplace! The owner was by twice and agreed it was not done correctly. UNfortunately my sister paid in full! Big mistake. It is now almost December and nothing has been done to fix it. The blower we purchased as part of the firebox has never functioned. No satisfaction from multiple calls to the store. I regret having taken her to this place
You would be better off to go to a big box store and hire a handy man to install it. Ed' Woodshed is awful. We are probably going to have to go to small claims court.