shan889
TRUST RATING
Member since 12/06/2010
Reviews 2
Average Rating
Helpful Votes 0

Family Orthodontics of Woodsto

Posted on: 8/29/2012

Incompetent Office Staff

I faxed insurance information (rcvd confirmation). Did not hear from anyone. I spoke to the person I faxed it to & she said since she was not told it was coming, she did not know to look for it. I faxed it again. Never heard from anyone. Called the office. They asked me to fax it again. I told them I did not see the point. They took the info over the phone and then called me back after verifying the information and scheduled the appt. On the day of the appt they scanned copies of the insurance cards and confirmed which insurance was the primary and which was the secondary. Then we rcvd. a bill showing no insurance info. I spoke to someone in the office and she said the insurance info was scanned but did not get to the correct person. Truly a breakdown somewhere.

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The Painting Pros

Posted on: 12/6/2010

A++++ Great work and great service!

I am so pleased with the service provided by Tim and his crew. I was kept informed of everything and involved in every important decision. They even went above and beyond and did extra things that weren't in the contract. The work was a good value. There is not a doubt in my mind that if we had gone with the absolute least expensive quote we would not have the results we got with Painting Pros. Thanks guys!

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