Venting Our Dryer
We choose AirMaster because it was one of the highest rated heating and air companies here on Kudzu. We'd been working on some home renovations/remodeling for almost 5 months and I was just ready to have everything done - I didn't want to get multiple quotes and haggle prices.We needed our dryer vented (after we moved it up from the basement) and we needed a heating and air vent put in the new laundry room we built. The man who came out to quote the work was very professional, on-time and friendly. Just a couple days later, the men came out to do the work. They were also professional, tidy and on-time. But the quality of the work was not up to our standards. Our original tube for the dryer vent was long, and the men just bent the tube to make it fit behind the dryer in the new location. (Instead of trimming the tube or installing a new, shorter one.) I was afraid that the lint wouldn’t vent as well with a bend in the tube. It also seemed like a possible fire hazard – if lint built up in the vent of the tube, couldn’t it catch on fire? We were also worried that the new heating and air vent wasn't blowing out any air.
We called back to discuss the issues, and the original employee we spoke to came out the next day to fix the work.
In the end, we are happy with the work that was done. However, it was a little disappointing to have the issues that we did, especially considering the high ratings and the cost of the company.