They responded on Christmas weekend
We arrived at our Woodstock home on a cold Christmas Eve to find our garage door would only go up a few inches. We had a broken torsion spring. Expecting no immediate response because of the holiday, I sent emails to six area firms on Christmas morning (Saturday), describing my door and asking for ballpark repair estimates. Atlanta Classic Garage Doors was the only one that responded, and did so later that day. As of Monday at 10:40 a.m., Michael and Nate had our door back in service, and working better than ever. They arrived when they said they would, professionally completed the job in less than 30 minutes, and charged a price I found very fair, based on my Internet research. I would call Atlanta Classic Garage Doors again without hesitation. As I write this (at 11:45 a.m. Monday), I have yet to hear from any of the other companies I contacted.