Our A/C crashed after 32 years. Houser folks came out to provide an estimate. The estimate was $2750 less than I was quoted by another company. After having such a well dressed, professional and friendly rep, I knew I would go with Houser no matter what. The crew that installed the system the very next day were very friendly, professional and hard working. The system was installed in a very timely manner. They laid mats down in their work area to save the flooring in my basement. The guys did a fantastic job cleaning up after the installation. The Houser staff contacted to provide an arrival time. They were always here on time. Very nice people to work with and I know they truly appreciated my business. I highly recommend Houser Heating and Air.