Didn't show up - twice
I'm glad that so many others had great things to say about this business. It's the reason that I called them. Unfortunately, my experience was not good. I made an appointment, my wife waited at the house, and nobody showed up. I called them back, and the person I spoke with was very apologetic. Anybody can make a mistake, so I set-up a new appointment. Nobody came the second time either. It's not easy to find time during the week to meet a technician, and now we’ll have to do it a third time (with a different company).