Great Service, Excellent Job
If you are looking to do carpet or hardwoods, you really need to call Great American Floors, you will be dealing with a family owned business (Marc and Jason), with great people who will deliver great products, outstanding service and fair pricing.
We visited the Great American Floors showroom and met Marc Seltzer, founder of the business. Marc never tried to sell us anything; he gave us information and options and asked questions to help us better determine what would best meet our needs. Then Marc came out to the house with samples and to measure the rooms. Marc made several great recommendations and offered his opinions, but there was never any sales pressure; he even arranged for several carpet manufactures to send us additional samples.
The installation crews that came to refinish the hardwood floors and install the carpet, were among the best we have ever had in our home. They always did what they said they would do, came exactly on time, and there was never a negative surprise. They were curious and polite, careful with our furniture and possessions, explained exactly what they were doing and what to expect. If they saw something wrong or there was something we should know, they brought it to our attention immediately. They cleaned up the work areas and did not leave until we were satisfied with the job. Both crews were great to work with and the hardwood flooring guys were especially good and we would highly recommend them.