We needed help and they were there
Our blower went out during what has been called "Snowmagedeon" where the school systems have been closed for now 3 days! I say that to say the we did not have heat and we tried to call several companies around 3pm to come see us. We called a company that we have used previously and they said they would come and btw doubled their rate; however 2 hours later they said they could not make it to our subdivision. We called several other places and no one could make except RIGHT NOW! They did not make any promises when they could be here, but they did come. It was getting dark and we did not think anyone would come and we resorted that we just would not have heat and Kyle called and said he was on his way. He showed up around 8pm, and told us we could repair our 20 year old furnace, but we should also replace it. He provided us a quote and told us about specials. He answered all of our questions and stated that someone could install the furnace the next day if the supply house was open. I did call them first thing in the morning, and we did get in touch with them and they let us know that they were getting clearance to drive and ultimately they were picking up our furnace and would be on the way. Two technicians worked on our furnace from approx 3pm to 7pm. Kyle and Shawn were very professional and we did have heat that night!