Member since 1/16/2011
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Champion Window of Wichita, KS

Posted on: 1/16/2011

Work and Service Unsatisfactory

During the building of the sunroom, the floor had to be installed 3 different times due to an uneven lay. The skylight has leaked since installation 3 years ago. The sliding doors come off of the runners. The insulation under floor was rained on during installation and we had to ask them to remove and replace. Even when their own regional inspector inspected the job he said it was unsatisfactory. Last fall they mentioned we had hail damage and even though the insurance ok'd reinstalling the roof, it has yet to be done even after 2 months and a mild winter. They have been here 6-7 times a year to repair leaks and even though we have a 25 year warranty with no service charge, they have begun to charge for this service. I do not recommend this particular branch to anyone for a sunroom. Unhappy in Wichita

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