Jeff_Atl
TRUST RATING
Member since 1/21/2011
Reviews 3
Average Rating
Helpful Votes 2

Amazon Cleaning Services

Posted on: 12/5/2012

Did a very poor job

I used Amazon after I had to take a job in another city. They were cleaning the house so a renter could move in. I had used them before and had a great experience the first time. HOWEVER, this time I wasn't in the house to inspect it. Jerry, the owner gave me a very hard time about having a neighbor do the after cleaning inspection. He was unhappy because he thought she was rude to him when he called her at work to ask if she would do the after cleaning inspection. Fast forward a couple of weeks with the house vacant other than contractor work being done. I found out from the contractor who was doing work in my house that Amazon hadn't done several items on their checklist, such as cleaning baseboards, for example. This is all part of their "move out" checklist, so nothing out of the ordinary. The kicker, and the reason my review is negative and why I will never recommend their service to anyone, was an email response I got from the owner today when I asked him about a pool key that was missing (possibly accidentally thrown out by the cleaning crew). Here is his response "File a police report. We did not take it. Also you misrepresented the condition of the home, drastically, for the 2nd time and we took a 2 hour loss on the job. If anything you owe us an additional $100. We consider the matter closed, please only have police contact us directly. We are issuing you a cease and disest do not contact us directly again." Rudest response ever!

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BDM Associates, LLC

Posted on: 2/5/2012

Honest, fair contractor

I've known Bret for about 4 years, but hadn't had an opportunity to hire him. A couple of weeks ago, my girlfriend's hot water heater blew. Bret was my first call. I called him on a Saturday afternoon to see if he could walk me through how to replace the water heater, and what plumber to use. He immediately contacted his plumber, and asked him to put my girlfriend on his schedule first thing Tuesday morning. He even followed up on Sunday to confirm the schedule with the plumber. He then called during the installation on Tuesday to see how it was going. As a result, the hot water heater was replaced in a timely manner and for a very fair price. I would not hesitate to use Bret and his team again and highly recommend him. He's professional, very fair, and very dependable. He also surrounds himself with other professional contractors as part of his team (such as Sure Flow Plumbing, who are also great). Its not easy to find a good contractor in Atlanta, so when you do, you stick with him. I'll recommend Bret to all of my friends without hesitation.

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Ridgeway Mechanical

Posted on: 1/21/2011

Fast Service!

Steve came out for a service call on my disposal within an hour of me calling. My roommate had clogged it up pretty bad. However, by the time Steve arrived, the clog had worked itself out somehow. He drove a half hour to get here and ended up not charging me for a service call. Fair and honest people, and I would definitely use them if this issue happens again!

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