The actual facility is clean, well kept and the staff were definitely polite and well spoken. My problem is that they tried to charge me $1400 to clear my Check Engine Light due to a "broken ECU" (car computer) which would apparently cause me to fail an emissions test. Also they kept trying to tell me how "competitive" this quote was but when I called the dealer they quoted me only $90 more. Nonetheless, I called the shop and told them I would be back to pick up my car to go get a 2nd opinion. When I turned my car back on, I was surprised to see the check engine light had cleared and I ended up passing my emissions test a few days later! So what if I had gone through with the "repair" without checking first? That would have been $1400 down the drain! I am pretty sure all they had to do was reset my battery or ecu to get the CEL to turn off which is probably what they did. But of course they wouldn't have told me that. Two weeks and 400+ miles of driving later, my car is still running fine and the CEL has not come back on. It is clear that these people use high pressure sales tactics to prey on people who they think do not know any better.
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