Member since 1/29/2011
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Buckhead-Midtown Vacuum Inc

Posted on: 1/29/2011

Took the extra time

Came in with my vacuum from a 'XYZ' chain retail store. Althought it was under warranty, my issue was not. I will never by into the bagless hype again. The store manager, Randy, unclogged my vacuum on the spot for a minor charge. He then offer to allow me to trade it in on something he thought I would find better suited for my needs. Not only did he take time to ask questions & offer options, I felt like I had just made a friend. I ended up trading-in my bagless machine & now am the proud owner of a Simplicity upright. Bonus it is made in the USA. Incredible people, incredible store. Highly recommended them to all my friends!!!

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