Took the extra time
Came in with my vacuum from a 'XYZ' chain retail store. Althought it was under warranty, my issue was not. I will never by into the bagless hype again.
The store manager, Randy, unclogged my vacuum on the spot for a minor charge. He then offer to allow me to trade it in on something he thought I would find better suited for my needs. Not only did he take time to ask questions & offer options, I felt like I had just made a friend.
I ended up trading-in my bagless machine & now am the proud owner of a Simplicity upright. Bonus it is made in the USA. Incredible people, incredible store. Highly recommended them to all my friends!!!