Is IT XM OR NOT ? Experience from He l l !
Purchased a Nissan Certified 2010 Murano. Two weeks after purchase I returned to the dealer. XM could not be activated. I did all the calling and returning to the dealer. Got shifted from sales to service, back to sales. Never getting a returned call when promised. Read the FINE print on extended warranty. They wanted me to wait 90 days to make a claim for the $4200.00 XM/Navigation that needed replaced. XM serial number showed up. Per parts no XM included in the vehicle based on serial number. NO one ever took responsibility. Final straw I left a voice mail for the GM and never got a return called. First Nissan brand. First car purchase in 10 years. No one took responsibilty to make this issue correct. I have traded out of the 2010 to a 2011. Nissan Murano. Great car !! NALLEY in Decatur. The right hand is still looking for the left hand.