Member since 2/03/2011
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Aquastar Cleaning Services

Posted on: 2/3/2011

Problematic customer service

Called and scheduled an appointment for cleaning (having 20+ guests over and wanted the house to sparkle). 'Marcos' confirmed appointment on THREE occasions only to cancel two days before! ADDENDUM: Aquastar called and informed me that they had a cancellation and could clean my house after all (with a $50 reduction in cost). While I was pleased that they were able to honor their original committment and offer a discounted price, I will not use them again in the future.

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