Consider Carefully !!!!
We partnered with Reliable for a whole home humidification and filtration system on 1/28/2011 totaling $3,000. Our disappointment with Reliable is not related to the installation. During the installation a Reliable vehicle became stuck in our front yard, we were then asked to move our vehicle that was parked out of the way. I agreed and backed our vehicle deeper into the front yard and asked was it satisfactory. I was asked to pull past the stuck Reliable van into the garage. While pulling past, I slid into the Reliable van causing $1200 in damages to our vehicle. Our vehicle would have NO damage had it not been moved, so we feel that Reliable is partially accountable. We contacted Dan Jape via email asking for assistance with the damages. Dan deemed us unworthy to respond to our email so we called him directly. We were never offered an apology. Dan felt they were not accountable because they had done nothing wrong. He offered a 3 year service agreement, to which we did not feel comfortable accepting from a vendor unwilling to be accountable for their actions. We anticipated that Reliable would assist with the damages considering had the car not been moved, we would not be faced with a $1200 repair. So decide for yourself, if this had happened to you, would you recommend Reliable. If you do opt to elect Reliable, be cautious as your project may become quite a bit more expensive than expected should an incident occur. email@example.com