Need A lot of Improvement
Worst Cab company on the planet!! The dispatcher is rude and has no manners. Who hired him?!?! and why does he still have the same job?! It is really sad since Scranton is a nice town but this Cab company certainly makes New York and other big cities that are perceived as rude, polite and helpful.
I had been (unfortunately) using this cab company for years only because there is no other alternative in Scranton. I have been reading negative comments about this Cab company that goes back to 2008 and up to today they still behave the same way they did years ago, Never on time, Dispatcher rude and has no people skills . Although there are some very nice cab drivers . Get it together and act like you need the business!!!!! ANd the most important thing of all, Treat your customers right and get rid of that guy answering the phone.