Going the extra yard in diagnosis
John saved a friend of mine nearly $1,000 by doing a through diagnosis on her car's A/C system. Prior to bringing her car to J & L, she had estimates from $1,200 to $1,600 to replace her compressor, as well as other components. John's team inspected it and found the compressor to be malfunctioning due to air being in the system. Once they bled the entire system, refilled it and reset it to factory spec's, the A/C was once again working like new and including a 1-YR warrantee. All for less than 25% of the other shop's estimates.
J & L could have provided the common wisdom of suggesting new components, but because they chose to look deeper into the problem, my friend is totally happy with her A/C, and saved a grand in the process!