The owner here is just out to make money off of the parents. He has zero customer service skills. The party hosts also leave something to be desired--at my son's birthday party, our host seemed incapable of adding any fun to the party, and he was stressed out the whole time. The video games cost from 50 cents to 1 dollar, in contrast to Chuck E Cheese, where the same games always cost only one token (25 cents). Parties on Saturdays are for a minimum of 20 kids, but the party rooms are barely big enough for the 20 kids to fit in, let alone the parents. You can get much better value for your money elsewhere.