Richard62
TRUST RATING
Member since 2/19/2011
Reviews 5
Average Rating
Helpful Votes 1

Metro Mechanical, Inc.

Posted on: 2/4/2014

Great Customer Service

On Jan.30th I called Metro Mechanical for a unit not working properly. The ladies I spoke with were very caring and most professional.There was not a service opening on this day, however, if one became available they would call back. Within 1 hour, they called back and a appointment was made for that afternoon. A time was given for the service tech to arrive,and within 10 minutes he arrived. You just can't get much better than that coming 50 miles in Atlanta traffic. I explained the problem to the service tech Steve, and he completely checked out the unit. I even learned some things I didn't know. He found the contactor was bad and replaced it. Everything works fine now and I am well pleased with the work that was done. This is a great company to use for all your hvac work. From the ladies answering the phones to the service tech, this was a most delightful experience. Try Metro Mechanical, you will be glad you did.

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very poor communication

After finally getting past numerous voice mails, I finally was able to talk with the estimator. He did come out to the house and was very polite and seemed knowledgeable about landscaping. we presented our ideas and the area to be landscaped was measured off. Its been over two weeks, and we have not heard back from them. There has been no communication since the estimator was out. I would not recommend this company nor any company who has a very much lack of communication.

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HDtelevisionDr.

Posted on: 3/9/2011

Great Response Time

Our 27" Sanyo analog tv had a line in the middle of the picture. Everything else worked, so I needed a professional opinion to see if the tv was worth fixing. I called HD television Dr. and explained the problem to Mr. Neng. He told me there was probably a loose connection,and could be here in a hour. He showed up 45 minutes later, and sure enough there was a loose connection. He re-soldiered the connection and the tv works great again. He also checked the circuit board for other loose connections. None was found. Mr. Neng was very polite,friendly,and most knowledgeable about tv service problems. This was a great experience, and I would use his services again. The cost of this repair was much less than I expected. If you need tv repair, call the HD television DR. You will be pleased as I was.

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Home Energy Insulation

Posted on: 2/26/2011

Blown away by the very reasonable price

I had previously received a estimate from one of the big Box Stores, for insulation in two attics of my split level home. Was I shocked!!A friend of mine recommended Home Energy Inc., so I checked their profile on kudzu .com. I live in covington, Ga., so I didn't know if they came out this far, so I gave them a call. Phil came out on 2-23-11 and gave me a estimate. There was no high pressure, nor if we do this today while I'm here discount. He was very honest, and very knowledgeable about the insulation business. He gave me the best way to go for value and energy savings. He also answered all of my questions in a most professional manner. My neighbor across the street was also interested, so he gave her a estimate as well. The appointment was scheduled for the nest day at 8:00 am. The crew was here at 7:45 am and was ringing the doorbell at 8:00 am. You just can't get any better than this. His crew was very polite, kind, and courteous and answered any questions I had. This was a very pleasant experience. These guys were great. They also cleaned up any mess that was made. I'm very satisfied with Home Energy Inc, and will definitely use them again and recommend their services to anyone who needs insulation work again. When phil came out to give me a estimate, he provide me with all the documents and registration with references of Home Energy Inc. Thats very important in todays market. Give them a try, you will be glad you did.

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Precision Appliance Service Inc.

Posted on: 2/26/2011

Going the extra mile for customer satisfaction

My wife was in the middle of drying clothes when the dryer quit heating. We didn't have a repair company we've used in the past,so I went on the kudzu website to find one. I saw always affordable appliance repair, read the reviews, and called them. Sabrina was very helpful and took all the needed information, and said she would look at the schedule and see if I could be worked in today. She called back in a short time and said I could be worked in today. Bobby called about 30 minutes before coming. He was very polite and definitely knew what he was doing. Our dryer was fixed and He even looked at the microwave, which the turntable had quit working and immediately knew the problem and ordered the part.It will be fixed in a few days at a very reasonable rate. What a great company!I will definitively use them again for all my appliance repairs.

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