Pluses: Overall price; Closet frames, drywall, and interior (bedroom) door installations
Deltas: Zach charged me full price without completing the following tasks per his emailed estimate: He did not “install trim on top of cabinets”, he did not “install curtain rods”, and he did not “paint around closet door”. Although I stated upon his arrival that the closet was first priority, he chose to work on this project last. When I asked about the installation of curtain rods and trim at the end of the day, he complained about the project taking too long. Consequently, he left without completing the closet and charged me full price for it.
Additionally, Zach improperly installed a storm door, which he failed to mention during the installation period. While installing the door, I noticed his continual attempt to read the manual. When I tried to ask him about the piece of string hanging from the top window and the window frame placed upside down right after he installed it, he ignored me until I asked him again when he requested full payment for his work. He nonchalantly stated that the door was defective. As a result of his lackadaisical behavior regarding the door installation, I will now have to hire another installer to fix the problem.
Disrespect… Soon after Zach watched me clean my kitchen, he immediately washed his hands in the kitchen sink, dropped water everywhere, and used many paper towels without asking for my permission to mess up the kitchen.