8206Chap
TRUST RATING
Member since 2/22/2011
Reviews 3
Average Rating
Helpful Votes 0

Dr. Roof

Posted on: 3/16/2014

Making a Customer Happy

I recently wrote a negative review of this company. The companyís CEO immediately contacted me after reading it and apologized for what had happened. He didnít hide behind any excuses - his only concern was in trying to satisfy a customer. His candor and integrity was impressive. He asked for a second chance and I agreed to his proposal. The work was done and I am now completely satisfied. The crew was prompt, courteous, and very professional. It was clear to me that Dr. Roof places a high value on protecting its reputation. Although our association got off to a rocky start, it is now in good standing. I would not hesitate to use them for future work or to recommend them to others.

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Outstanding Service

I've used Casteel to replace two A/C units and two furnaces. Couldn't ask for better customer service from the initial sales consultation to the install through the followup maintenance. They arrive on-time, discuss options, and keep you informed throughout the process. Last install with Chris and Isaac was a breeze. Technicians are precise, knowledgable and take pride in their work. I'm one happy customer. Terry, Inv#70000

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AA Power Equipment, Inc.

Posted on: 2/22/2011

AA Winner

AA Power easily outperformed other vendors that I used in the past. I'm glad that I found them. Courteous, knowledgeable,and dependable. They've never disappointed. Very highly recommended.

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