I ended up here last September because I had let my bad brakes go on too long and was desperate. They advised that they would have to replace the rotors as well - good chuck of $. But lesson learned. As I sat in the waiting room, they called for me to come to the desk to show me I needed to repalce my filters, air and cabin (I advised I could do myself - afterall I brought the car to fix my brakes!).
Over the next week, I still heard screeching from light pressure on brakes - I figured they were new so I'd give it time to even out.
After a few months, I went by and spoke with the main guy who advised all brakes screech and to give it more time. If I wanted - they could fix it but it would take hours - so I figured I could live with it.
Last week, I decided to take it back in and when they reviewed stated they only fixed my rear brakes and my front brakes needed to be replaced.
I stated I would not get them done there and left. I took my car to Eurasian (trusty guys but far out)they replaced the brake pads and told me that some of my brake pad clips had been removed and not put back on!!!
THERE ARE BETTER PLACES TO TAKE YOUR CAR - UNTRUSTWORTHY!!!