This company is amazing!! I bought a lot of rugs from various rug dealers, i.e. David Adler, & Aga John Fine Carpets, and wanted to find someone to clean and repair these fine rugs. I found Passion of Persia here on Kudzu, and also visit thier web site www.passionofpersia.com . on thier site on the about us page is a link to thier BBB report. Since 81 NO COMPLAINTS, and they have a satisfactory status with the BBB. THey offer wonderful waratnies, and I will always use, and refer Passion of Persia.