trelem
TRUST RATING
Member since 3/10/2011
Reviews 2
Average Rating
Helpful Votes 0

North Atlanta Fireplace

Posted on: 3/20/2013

Try Somewhere Else!

We did our homework on the internet. We went to this store to see examples. They didn't have the exact ones we wanted, but would order them for us. The price was a lot more than the internet price, but we didn't feel right ordering off the the internet after they helped us in the store. We wish we had gone through the internet. It took them over a month to get them in after promising they would arrive in a week. Their "professional expert" they recommended to do the installation was very bad. He left over 7' of metal gas line hanging unsupported and drooping. He didn't even check his joints for leaks. When my wife said it smelled like gas he blew her off and said that was normal. After he left and it still smelled like gas I did the soapy water leak check and found the leak. I called the installer several times to try to get him to correct the problem. When I finally got him on the phone he hung up on me. The store hasn't helped correct the problem. There are other places to purchase gas logs. Try them first.

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 unsupported gas line

A & K Heating and Air Conditioning

Posted on: 3/10/2011

great service & trustworthy

came on time, when scheduled. great work and mr. white even helped clarify things 10 months later. wish all AC companies were like a & K

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