Member since 3/17/2011
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Average Rating
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Casey's Painting LLC

Posted on: 3/17/2011

Bizarre! Disappointed and left w/ expensive mess

Casey's started off with double talk about prices, saying that pressure washing was not incl in the ext painting, after providing a separate estimate for pres washing the drive. We came to an agreement and I proceeded to use them. Mistake #1! Then they chipped my hardyplank and initially denied it. They repaired it but that board did not quite match the rest of the hardyplank and when I asked for a quote to go ahead and paint the hardyplank (I was having only trim done) they came back with an outrageous, very noncompetitive figure now that I was over a barrel. They also left the missing screens from the back off of the front. They poked a nail through the wall and into the AC system on the interior, when installing trim, resulting in my needing to pull the newly installed trim off as part of the AC repair. They refused to come re-install the trim. I arranged a meeting with the owner and his representative, Earl. The owner refused to meet the evening we spoke, preferring family time over cust service, so we set a time for the next Sat. The two never showed up!! Also, during the phone call, the owner accused me of lying to him about several points. It was bizarre! He also said that I had no recourse because if I complained to the BBB he would simply respond to the complaint with a letter to them and they would remove my complaint. Funny, I never mentioned the BBB. Hmm... Anyway, I wish I would have never used Casey's and would encourage you to think twice.

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