We've used Custom for years, after switching from a service that was hit-or-miss, rude, and more expensive. I'm only sorry we didn't switch sooner! They are professional, dependable, and very good at informing us of any changes. After a year or so, the composting facility they'd been using shut down. Most places would just change your service without telling you, but Custom sent a detailed letter explaining what they were doing, what our options were, etc. We have a huge rolling recycle container, which we easily fill up every other week, and a small bag of trash picked up every week. I can't imagine all of that going to landfills! I can't recommend them enough!