WOULD NOT RECOMMEND!
Their fee to empty my septic tank was $379.00. It ended up costing me over $2000.00. Once the tank was open they told me the outlet T and tailout pipe were disintegrating - allowing solids into the drainfield. They needed to replace the outlet T, dig up/replace the tailout pipe back to where it connects to the drainfield pipe (10-15 feet or more), and then clean out the drainfield. They called Bill, who quoted $2429, discounted to $2029. This included the inlet T. The tank was already open so I agreed to the work. It took only 90 minutes to replace the outlet T, only 5 foot of tailout pipe (not 10-15 or more), and clean the drainfield. The charge for this was $1850. I contacted Gary about the fee. He referred my call to Bill. Both danced around the charges with the cost of equipment, insurance, disposal fees, etc. and both pointed to the $400.00 discount. Okay, $1450 for 90 minutes. This is still outrageous. Bill went so far as to refer to my leaving a review as blackmail. In the end neither of them made any adjustments. I'm more than willing to pay for a fair and equitable job, but $1450 for 90 minutes is exorbitant. Once they open the tank you're at their mercy and they take advantage.