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TRUST RATING
Member since 4/04/2011
Reviews 4
Average Rating
Helpful Votes 1

ElectraMedics Electrical Services

Posted on: 3/30/2012

Outstanding

I purchased coupons from another site to have some specific work done and because I wanted to check the general “health” the electrical system in my 20 year old home. Lori actually reached out to me before I had a chance to contact them to set the initial appointment. She also called me on the day of the appointments to let me know when the technicians were on the way, and called me once all of the work was done to make sure I was happy with everything. She’s very personable and professional, and this level of contact was greatly appreciated. The work took three appointments because parts had to be ordered. The technicians, Henry and Jimmy then Henry and Jonathan were on time for each. They did excellent work and were super friendly. They didn’t seem to mind me hanging around to watch and ask questions, and they even followed me around the house to answer some questions about things I thought might be issues…and helped me get a new dimmer I installed to fit in the box. I haven’t had any electrical work done before and I didn’t get any other estimates, so I’m not sure how their prices compare, but they seemed very reasonable to me. Plus, the level of customer service I got from Lori, and the attention to detail Henry, Jimmy, and Jonathan exhibited in their work was worth every penny!

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Unlockit Locksmith & Security

Posted on: 3/23/2012

Exceptional Service

Now I understand why this company has nothing but positive reviews! I called around 3:00 on Friday to set up an appointment for the following week to have a lock re-keyed and some extra keys made. By 6:30, the work was done. Lynn called before to let me know when Hadi would arrive as well as after to make sure I was happy with the work. Hadi did the work quickly and efficiently. He even lubricated all of the locks, advised me to do that once a year, and gave me a keychain with a hook so I could hang a spare by the front door. He tested and re-tested each key in each lock and had me do the same to make sure everything was working to my satisfaction. When I asked about one of the door security products I read about on their website, instead of taking my money, he told me I didn’t really need it with the new front door I recently had installed. That kind of honesty and integrity is extremely impressive. Both Lynn and Hadi were very professional, friendly, and courteous. I highly recommend Unlockit and will use them again in a heartbeat if I need any of their services.

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Pinnacle Window & Siding Co.

Posted on: 1/9/2012

Expert installation by an exceptional company!!

After meeting with five companies, I decided to go with Pinnacle to install replacement windows, a front door, and a patio door. I got outstanding customer service, the best windows on the market, a first-rate installation, and I couldn’t be more pleased! Everything about Pinnacle–the people, the products, and the labor–is outstanding. Lee Fuller, the owner, showed me three different window options–good, better, and best–and never once tried to persuade me to pick one over the other. His integrity and knowledge of windows is truly second to none. Nancy, the woman who runs the show, was super-friendly and very helpful every time we spoke. She was always available when I called with questions and called me on several occasions to keep me updated on where we were in the process. The installers, Steve, Hamlet, and Cody, are truly experts at their craft. In addition to their top-quality work, they were very respectful of my home and cleaned up all of the construction debris. The new windows and doors are fantastic too…so much more energy efficient and they look amazing! Two weeks after the work was completed, Lee called to make sure I was happy with everything and to let me know that they’re only a phone call away if any issues arise. I really don’t think I’ll have any problems, but I’m confident they’ll be here ASAP if I ever do. I highly recommend Pinnacle to anyone who is considering replacing windows and/or doors.

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J & J Painting of Georgia

Posted on: 4/4/2011

Horrible experience

There were numerous issues with the work they did. The biggest issue was the paint they got on over 30 roof shingles and a gutter they damaged. Paint cannot be removed from shingles without damaging the shingles so they will all have to be replaced by a roofing company, not a painting company. I sent one of the owners several emails explaining the issues with the damage they caused and the required repair. I offered for him to come and see the damage for himself and forwarded an estimate I received from a roofing company. He never replied. I took the matter to the BBB, and he finally replied there knowing that a non-reply is an automatic F-rating. However, he attempted to deny that his crew caused the damage and tried to blame a contractor I had doing some work before they pained who never once had a paint brush in his hand. In one of his BBB responses, he copied and pasted a thank you email I sent to his field manager, but he intentionally deleted the middle of the message where I said there were still issues. He continually skirted the real issue of the damage his company cannot repair by offering to come out and fix paint problems (which I was not requesting). In the end, he refused to refund me the amount it is going to take to hire a roofer to repair the damage caused by his employees. I would NOT recommend this company.

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