njhomeowner
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The Home Depot: Installed Windows posted on 4/5/2011
Home Depot Home Services- BAIT & SWITCH
Never again will I use Home Depot Home Services from Robbinsville, NJ. Their in-home salesman initially promised us (in writing) a replacement sliding door and another window that met the fed gov't standards for tax credit (amount of rebate also in writing). We subsequently learned that NEITHER installation met the standards. Threatened with legal action and after many very unpleasant exchanges, they agreed to replace the non-compliant installations with appropriate materials. Home Depot has lost all my business. I only shop at Lowe's now. Buyer be VERY AWARE in dealing with this company rated F by the Better Business Bureau.
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