Dr. Krakow and his staff are OUTSTANDING! He is kind and easy to talk to. He looks out for you when prescribing meds to ensure that your insurance will cover it. His staff (Terri and Angela) are top-notch. Recently my insurance company denied a prescription, when I called Dr. Krakow's office to tell him and ask for an alternative, Angela told me she was aware of the denial, had contacted my insurance company, gotten the approval and called my pharmacy. Unbelievable service!