Unsurpassed level of customer service
We have a difficult lawn. Two years ago we turned to Arbor-nomics in desperation. Somehow they have helped us get that lush, green lawn that we were unable to create for ourselves.
As a long time customer of Arbor-nomics, I am compelled to relate my compliments and thanks for a level of service that continuously amazes me. Greg Johnson is our service technician. He has always given us the diligent care that would be expected from a company with a reputation such as yours, but this week he has exceeded all expectations.
We had a series of events that resulted in a very late seeding this year. On October 26th, we finally had our aeration and over-seeding performed; only to have the new seed washed away in the heavy downpour on the 27th. Greg told us that he would put down more seed where we needed it. When he came by we were not home, and there was a substantial leaf cover in our lawn. Rather than leaving a note or just continuing on with his day, he blew the leaves and spread seed where it was needed. I was astonished. This is the kind of service that is above and beyond. This is the kind of service that causes a person to sit down and write a letter of thanks. This is the kind of service that creates lifelong customers.
We look forward to a long relationship with Arbor-nomics.