chrysalis
TRUST RATING
Member since 2/18/2007
Reviews 4
Average Rating
Helpful Votes 1

Knowledgeable and ethical

I've had new systems (both heating and a/c) installed by Casteel in the past 2 years. This is very expensive work requiring dependability and expertise on a par with what it costs. I trust Casteel to do it right, and most importantly, to stand behind it. I've had 3 experiences with Casteel techs, and each time they were prompt, courteous, and did their best to answer all my questions. The most recent technicians, Nate and Chris, were right on time, installed a new a/c system, and left with everything working just as it should. They were both friendly and courteous, and represented Casteel very well. They did an excellent job.

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HomeTeam Pest Defense

Posted on: 5/22/2008

The absolute worst customer service ever!

I gave 2nd, 3rd, and 4 chances. They do not care. Period. Do not waste your time or money with this company

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Quality Garage Doors L.L.C

Posted on: 10/18/2007

Efficient, quick and cost effective

I was effectively locked inside because I couldn't get my garage door up. Justin arrived within the hour to give me a free estimate. He explained everything to me, and showed me what he was talking about. He was polite and knew his business. There were no "hidden" costs, and he completed the work very quickly and efficiently. I will definitely call this company again, and certainly recommend them without hesitation.

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Dozier, Bonita MD

Posted on: 2/18/2007

Reservation

Dr. Dozier is truly wonderful, however the office staff in that practice is not. I had issues twice with my insurance being charged for appointments and services I didn't recieve. My insurance company notified me and got right on it. I was also treated rudely by the receptionist on two visits. I finally decided that the staff is as important to me as the physician. Seeing a doctor is stressful enough without having to deal with rude people. Unfortunate, because Dr. Dozier really is a great person and doctor, and so are her nurses. We both lose!

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