Contacted Joe via email off his website and got a call within hours, not days. He had Bill to contact me within minutes to set up a time to come to home. Bill and Paul came the next day to reposition a sprinkler head to the other side of the fence, adjusted a few other heads, and capped off another head that was spraying into my kid's play ground area which all took less than 30 minutes. They come HIGHLY RECOMMENDED with price and service. Thanks Joe!