no follow through
i received a quote for a roof replacement from Brian with Roofing Edge along with two other quotes from other companies. His was lowest. since this roof replacement was a possible hail damage claim, i needed Brian to send me a written quote to submit to my ins company. after being promised the quote a week ago, and then again days later i had to give up and use another contractor's quote. two calls abd a text on my part was enough. bottom line - he was too busy to follow through with a written quote. the funny thing? he would have gotten the job had he simply given me a written quote!