Unreliable and Waste of Time
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I contacted AHE and James gave me an estimate to install 8 ethernet lines. I called later to get the job done. They agreed and I made sure they knew I wanted to work done immediately. We scheduled an appointment and I took the day off work.
On the day of the install, they sent Justin out. He showed up 1.5 hours late and said his helper did not show up so they couldn't do the work.
I expressed my frustration with the situation and they said they could do the work on a Saturday since I didn't want to take another day off. On Saturday, the installer showed up 2 hours late this time and said his helper did not show up. Instead, he brought his daughter, but couldn’t do the entire job.
He did 1/3 of the job and said they would call me back to set up a time to finish. I never heard from them.
Finally, I called them and they said they finish next Saturday. They said they would be there at 9AM.
I waited until 11AM and finally I called James. No answer. I called their office, no answer.
Their installers never showed up, called, or emailed.
Finally, I left them messages saying I would get another company to finish the work.
I understand things can go wrong in a project, but this was nothing but mistake after mistake with no follow up and no accountability.