tragerjp
TRUST RATING
Member since 2/27/2007
Reviews 3
Average Rating
Helpful Votes 2

Creating Space Inc., Basements

Posted on: 5/9/2011

Best for Basements

I have been remiss in not posting a review sooner - Creating Space did such a good job creating our space that I have been too busy enjoying it. We started with a finished basement, but it was very closed off with a long, cave-like hallway, bad carpet and white walls. Todd & Gabe came in and transformed our space into a wonderful open area by taking out 4 walls. They helped us create spaces for a TV/video game area, kitchenette, seating area and finished a previously unfinished area to create an exercise room. Of all the estimates I got, they were the only ones who came up with a new idea how to use an unusual nook in the exercise room and turn it into a storage closet. Though Gabe did much of the work himself, including turning our stairs into finished wood and installing the kitchen cabinets, all of the sub-contractors were excellent with top-quality work. When anything was questioned, Gabe responded immediately and professionally. The payment plan they presented was logical, spread out the payments according to the work being done at that time and made me feel comfortable that everything was going to get done in a timely fashion. No worries about paying too much up front. Our basement is now amazing, usable space. We are so happy with the work Creating Space did and would recommend the company to anyone with a remodel or finishing project in mind.

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Taylor Construction

Posted on: 5/6/2011

Worst customer service ever

So a guy comes knocking checking to see about a gutter estimate. It so happened that were looking for quotes - already had 1 - so I let him put me down for an estimate. His stipulation was that my husband & I both be present for the estimate. OK, not preferred, but OK. Two men show up & are there for a good hour. Said there was something they needed someone else to look at first & would send someone out before we could get an estimate. No one ever came back, no quote. Fast forward 4-5 weeks and I get a call on my cell phone from Taylor Construction saying there is now a "special" & wondering if I would like to get an estimate. I let her know what happened the first time, she said someone will call me the next day to set up a time to get me a written quote. A woman calls and says they are coming out on Saturday to measure & give us the quote, plan on about an hour and we both need to be there -- WHAT? Didn't they already do this? I let this woman know of our situation and when she said they needed to measure again, I said, "You know what, forget it," and right then she HUNG UP ON ME. I wasn't yelling, I was just letting her know that we already went through the high pressure sales pitch without receiving a written quote. Instead of trying to appease me & make the sale, she hung up. I got 3 other quotes on gutters, none of which required both spouses participating, none of which took more than 20 minutes. Be aware & look elsewhere if you want customer service.

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770-Arborist

Posted on: 2/27/2007

Truly a Tree Expert

Mark responded immediately to my call and came the same day to remove several trees from my yard. It took him less than half and hour to do a very professional job. His expert work even entertained my toddler for 30 minutes - I'd pay for that alone! Call this company if you need tree work. I know I'll be calling again.

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