Unreliable Lights & Service-Update: Resolved!
All I want is to have the landscape lights we purchased to work consistently! The guy who installed was GREAT, so nice and polite, no problems there. Since install the lights only work 1/3 of the time, with no rhyme or reason to when they will pop on and when they will be off for days. We wondered if it was the outlet, the breaker, the rain, maybe a gfci outlet tripped?? An electrician confirmed none of this was the case. To date I have placed 3 calls to Nightvision. The first was answered a week later and someone came by to look about a week after that. They were unable to diagnose the problem but didn't change out any equipment or do anything but change a bulb. I called 2-3 weeks ago, no response. The final call today and left a message for Lee Davis... I will be happy to update my review if someone would just get these things to work.
UPDATE- Lee called and transformer was replaced this morning. Lights popped on this evening on time. I sincerely hope this is the answer to the problem, and appreciate the response and his personal cell phone number should anything happen again! 1 month later NO ISSUES! SO HAPPY THIS HAS BEEN RESOLVED! Thank you Lee for making it right!