Frequently Asked Questions

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Frequently Asked Questions


How long do I have to wait to use my deal once I've purchased it?
Your voucher will include the date the deal begins as well as the expiration date. In most cases, you can use your deal the business day after you purchase it, but sometimes, the business will specify that the deal doesn't start until a later date. After you purchase your deal, you will receive an email with a link to your Kudzu account where you can print your deal voucher.

Can I buy more than one deal and give the others away as gifts?
No. Our current policy is "limit one per person" whether you choose to use the deal yourself or give it away as a gift.

How much should I tip when I redeem my voucher?
If a tip is applicable for the business in question, please tip on the full amount of the pre-discounted bill.

When will my voucher expire?
The date of expiration can be found on the voucher.

What if my voucher isn't honored before it expires?
The merchant is obligated to honor the voucher through the applicable expiration. If they refuse, please contact us via our Feedback page.

What happens if I forget to use my voucher and it expires?
Please refer to our Visitor Agreement.

Can I get a refund for my order?
Generally, we do not offer refunds. See our Visitor Agreement for the limited circumstances where refunds may be given.