Displaying 61-75 of 110
I've been a long time customer with NFPS and if I can sum it all in one word it would be consistency. It's not easy to run a business of excellence continually day after day, but they have earned that trust with me. I don't have to worry about who or if they are going to show up and do their job to my expectations. Very professional and very reliable.
Posted: 12/09/2011 • Last edited: 6/05/2014 • Link to this review
I made my first inquiry on the phone and the receptionist was super nice and professional. The serviceman that came out to the house explained everything to me and answered my many questions. We used environmentally friendly products inside and they actually worked great! I am looking forward to having a bug free home from now on!
Posted: 11/30/2011 • Last edited: 6/05/2014 • Link to this review
Staff and service is outstanding I would Highly recommend this company. Friendly, professional, knowledgeable, considerate, effective this company is the best. Wanda is so sweet on the phone. Rick is outgoing, fast and effective. Brad and Sam gave me all the options possible very considerate. YOU ALL ROCK!!! Thanks taking care of our home like it was yours.
Posted: 11/28/2011 • Last edited: 6/05/2014 • Link to this review
I called NFPS to rid my attic of squirrels. They really try to oversell 'full exclusion' which has no replacement value, only to re-trap, and the person you see initially you never see again - its handed off to others. I wanted just a single trapping, and roof repair, which I was told they have a 'roof crew'. Well on the first trapping they were at my neighbors sharing my problems and offering them a deal to inspect. The roofing guys are just the critter trappers, that simply screwed flashing over the hole. I am now dealing with a roofer to finish professionally, have asked NFPS for a reasonable refund to cover the roofing expense.....with no reply to date. Just confirm the scope to your problem, ask questions, Be ready for a heavy upsell, with bait and switch services.
Posted: 11/07/2011 • Last edited: 6/05/2014 • Link to this review
Our goal at NFPS is to not only trap wildlife, but also keep wildlife from routinely re-entering a structure. Customers receive the option of full exclusions, but that choice is theirs. Our trapping services do NOT carry an ongoing guarantee. We can’t guarantee against re-entry if entry points aren’t sealed off. When we perform a full exclusion, it’s backed by our LIFETIME RENEWABLE GUARANTEE. If re-entry occurs during the guarantee, we provide additional trapping and correct any defect in work at NO CHARGE! The inspector was the Wildlife Division Operations Manager. He doesn’t normally perform the work but is responsible for training crews, overseeing jobs, and performing quality control. The inspector is the primary contact for the customer. We don’t perform roofing or claim to have a roofing crew. We perform exclusion services, including sealing off rooflines where the roof decking doesn’t meet the fascia board (what gutters are attached to). We leave roofing to professional roofers just as roofers leave wildlife services to us. We routinely inform others of wildlife problems in their neighborhood and offer COMPLIMENTARY INSPECTIONS while we’re there. Exclusion work consists of sealing off rooflines with rust resistant, heavy gauge, metallic material. Our crews are professional wildlife technicians and licensed trappers. Prior to performing work, an inspection report with a description of the work to be performed and an estimate is provided to every customer. If a full exclusion is NOT performed, the customer is required to sign a waiver acknowledging that they understand the scope of work and that NFPS does NOT guarantee partial exclusion. While we respect the customer’s decision to choose partial exclusions, we ensure that the customer knows that such services do NOT carry a guarantee. Because the customer chose not to receive a full exclusion and signed a waiver for a partial exclusion/trapping, this customer acknowledged that these services were NOT guaranteed. Upon completion of service, this customer signed a completion form acknowledging NFPS performed the services to his satisfaction. Had the customer contacted our office expressing his dissatisfaction, we would still have returned to make adjustments to work we performed. This customer did NOT give us an opportunity to resolve concerns, but demanded a refund for work he had someone else perform. As the owner, I take every customer’s concerns personally. We attempted to contact this customer on numerous occasions. I personally attempted to contact this customer and received no response. While we don’t claim to be perfect, we strive to be each and every day and will continue to serve our customers to the best of our ability. Based on our overall customer satisfaction, Kudzu reviews, and the reputation we’ve earned, we are confident that our services are some of the very best in our industry. We feel these are false allegations made towards our company.
We just had our home retreated for termites after years of putting it off (finances). The technician Patrick did an excellent job and took lots of time making sure we got the most for our hard earned $. He was extremely neat with all his drilling and we feel like we got a great deal!
Posted: 10/25/2011 • Last edited: 6/05/2014 • Link to this review
We found North Fulton Pest Control to be great at customer service. They were prompt and courteous to our property which we appreciated and know that it is hard to find out there especially with pest control for some reason.
Posted: 9/20/2011 • Last edited: 6/05/2014 • Link to this review
Patrick did a great job and fully explained the procedure - and even made a spot treatment for spiders after the termite treatment was completed. I recommend North Fulton and especially Patrick for his professionalism and great customer service.
Posted: 9/12/2011 • Last edited: 6/05/2014 • Link to this review
It was time to update the termite protection for our home, requiring holes to be drilled around the foundation...including the decorative concrete. Patrick put my concerns to rest, promising to match the color and the texture. Well, Patrick came through in flying colors! Also removed all debris and cleaned the area to the point you wouldn't have even known work had been done. Great job Patrick! If you want it done right, call N.F.P.S. You won't be dissapointed.
Posted: 9/08/2011 • Last edited: 6/05/2014 • Link to this review
1. The techs are fantastic, treat you & your property with respect & very knowledgeable. 2. Super fast response. I am not afraid to leave a msg after hours because I know the next morning I will receive a call back. 3. Remind me its time for service! A little reminder goes a long way, even if by email. 4. Multi service discount! I will be the first to leave if I feel my needs aren't being met. NFPS is doing business th way everyone else should be.
Posted: 9/05/2011 • Last edited: 6/05/2014 • Link to this review
It was time for our ten year termite re-treatment. After exploring sites and checking with other companies, I decided to remain with No. Fulton Pest Solutions who had done the work a decade ago. The bid from Sammy was fairly priced, thorough, well written, and below the estimate of several other companies as we were already customers. He answered all my questions completely and said to call if I thought of any more. Patrick, who did all the actual dirty work of digging, drilling,and depositing the chemicals also showed up in black slacks and a clean pressed white button-down shirt! He spent all day working hard and crawling into some tight, dark,and not very pleasant places.Yes, the shirt got dirty, but I liked that he showed up looking professional from the get-go He was kind to my dogs and left our garage looking better than before he started the process. Excellent work was done by both these men. Our home is again protected. No worries for ten more years. I recommend this company.
Posted: 8/28/2011 • Last edited: 6/05/2014 • Link to this review
What a breath of fresh air! Patrick has been out a couple of times recently to make sure that everything is really top-notch with our termite system. He is a professional through and through. He sets the standard for the way any business should be conducted. Keep up the good work!
Posted: 8/19/2011 • Last edited: 6/05/2014 • Link to this review
AWARD WINNING TERMITE, PEST, AND WILDLIFE CONTROL SERVICES SINCE 1970!
*Family Owned and Operated.
*BBB Accredited Business with A+ Rating and Zero Unresolved Complaints!
*Best Of Kudzu Award Recipient for Pest Control Industry!
*Top Rated on Google and Facebook!
*Home Reports "Best Pick" for Pest and Termite Control 4 Years in a Row!
*Certified Sentricon Specialist.
*Termidor Certified Professional.
Founded in 1970, North Fulton Pest Solutions has more than 45 years of experience serving the Atlanta metro area and surrounding counties. Whether you're battling ants in the kitchen, termites in the garage, or rodents or squirrels in the attic, North Fulton Pest Solutions has a unique program tailored to your property, designed specifically to resolve your pest problems.
We currently provide services for termite control,.. pest control, mosquito control, moisture control, wildlife control (including exclusions and animal removal), insulation services (both removal and installation), as well as gutter protection systems. We're proud members of both the Georgia Pest Control Association and the National Pest Management Association and take great pride in protecting the health and welfare of you, your family, your pets, and your property while displaying responsible stewardship for our limited resources and the environment.
North Fulton Pest Solutions is a third generation, locally owned, family operated business, and we're proud to provide family and pet friendly services coupled with personalized customer service that are far superior to other pest control companies, including the national and regional pest control firms. We back our services with our Money-Back Guarantees on all of our annual pest control service programs. Call today for a free inspection and estimate and let our family protect yours!
2012, 2014, 2015
Member of National Pest Management Association, Georgia Pest Control Association, Greater North Fulton Chamber of Commerce. A+ Accredited Business with BBB. Best of Alpharetta, pest control category (US Local Business Association). Staff consists of: an entomologist; Structural Pest Control Certified Operators in Household Pest Control, Wood Destroying Organisms; Certified Commercial Pesticide Applicators in Ornamental & Turf Pest Control, Public Health Pest Control, Commercial Mosquito Control.
* 24-Hour Service Available
We practice Integrated Pest Management, an effective and environmentally sensitive approach to pest management using current, comprehensive information on the life cycles of pests and their interaction with the environment. This, in combination with available pest control methods, is used to manage pest damage by the most economical means and with the least possible hazard to people, property, and the environment. We're also a Certified Sentricon Specialist and a leader in green termite control!