went in thinking it was my starter. they checked everything. told me it was my battery,gave my a choice of batteries and prices. inspected the whole car. replace a couple of blinker bulbs. and didn't over charge me for anything gave me a discount, and treated me like family, would tell all seniors to go there, because they won't soak you. thanks mike and Shirley.
Posted: 3/21/2014 • Link to this review
In my first of three visits, I was a bit cautious. Now, I am convinced that everybody, including other seniors, should go to 1 2 3 Automotive. They even gave me options and even offered the old parts to me. I have sent friends there who rave about their honesty and pricing.
Posted: 2/05/2014 • Link to this review
They fixed a clunking in my car by letting me know it was only a loose shock absorber in the rear of my car. No up-sale, no pressure,no misleading diagnoses, and best of all, only charged me $10 for their time and they also did a complete inspection for free, LOVE this place!
Posted: 2/01/2014 • Link to this review
Tell all your friends and family to take all their car repair to this auto repair shop. 1-2-3 Automotive is top notch and honest. Not only did they fix my car but they exceeded my expectations. I was VERY stressed because they were not one of those known named shops but after driving over 3,000 miles - my car made it safely to my destination. Thank you to the owners for giving me peace of mind and thank you for not taking advantage of me. 1-2-3 Automotive is the BEST OF THE BEST!!!!!
Posted: 1/28/2014 • Link to this review
Talked with Andy at 123 Auto and was pleased with professionalism. Took my car there for fuel pump. It was diagnosed that I needed not a fuel pump but hoses which cost a lot less. Was very grateful for his honesty.
Posted: 1/20/2014 • Link to this review
Don't be fooled by Andy, his "24 month,24K mi. Guarantee" certificate. There isn't enough space here to detail the up-selling, overcharging, after-work-completion qualifying of "guarantee" or just flat-out hustling and manipulation by Andy, who is obviously very seasoned in dealing with irate customers he has taken advantage of. He has you sign a blank work order, saying "It's just so we can move your car," Then tries to throw whatever "diagnostic" charges he thinks he can get away with on the work order you signed. Avoid this place like the plague-they will have moved to another location across town to fleece another crop of customers before too long.
Posted: 1/07/2014 • Link to this review
This must be none other than Mr BB again. He bought a DAEWOO from a salvage yard. This vehicle is out of production and the primary supplier of parts is in southern CA. We did this fella a favor when we inspected the vehicle for free and told him to NOT buy it. He bought it against our advice. We later did a coolant exchange. replaced the radiator and only one hose. He returned with a coolant leak. He had a new problem and expected us to do work under warranty. We did not warranty as it was a new problem. We do warranty our repairs. He is unhappy because he paid for service that he was told may not be covered by our unique warranty.
Don't waste your time here, look elsewhere there are many other shops. Went in for their "Complimentary Service" aka "Courtesy Inspection" which should have entailed a 30 point check-up... all I got was a Lights/Headlight check (2 point) and basically told that my car was a piece of junk that should be scrapped, and I shouldn't worry I wont be charged for that info. Well thanks that was very courteous however you forgot the other 28 points. Doesn't matter what was wrong with the vehicle, that's the whole reason I brought it to the shop; but don't act like your doing me a favor when you offer complimentary inspection and only do 2 out of 28 steps advertised. Trust me, you don't want to bring your car here. I won't even begin to mention all the other problems that I saw over there. And, their main mechanic is a good guy so I'm not surprised that he is leaving. Jesus Christ just shut down shop and retire.
Posted: 9/11/2013 • Link to this review
Johhny D is a competitor right up the street. We NEVER saw a vehicle from him at our shop. Need I say more? He is on Empire Mesa. Silly games
I had a broken down vehicle last Friday. I was at my realtor's office and I was referred to 1-2-3 Automotive. When I called for service I got in touch with Andy (first call!)...he was friendly, helpful and the service was outstanding!
Posted: 1/27/2010 • Link to this review
* 24-Hour Service Available