1-800 Pack Rat Portable Mini Storage

4 Reviews

(800) 722-5728 www.1-800-pack-rat.com » View Website »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cobb County
  • Conyers
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • East Atlanta
  • Grove Park
  • Gwinnett County
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
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Amenities

  • 7-day Access
  • Climate Control
  • Concrete Structure
  • Drive-up Access
  • Paved Lots & Driveways
  • Roll-Up Doors
  • Steel Structure
  • Weatherproof

Services

  • Moving Services
  • Moving/Packing Supplies
  • Pickup/Delivery

Security Measures

  • Alarms
  • Camera Surveillance
  • Electronic Monitoring & Access
  • Fenced & Gated
  • Fire Protection Systems
  • Locking Systems
  • Motion Detectors
  • On-Site Management

Items Stored

  • Antiques
  • Appliances
  • Art & Collectibles
  • Books
  • Clothing
  • Electronics
  • Furniture
  • Inventories
  • Office Equipment
  • Organs & Pianos
  • Sporting Goods
  • Wine

Storage Types

  • Commercial
  • Household
  • Warehouse Space

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00am
  • 1:00pm
  • SUN

Reviews

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Takes muscle but convenient,reliable,cheap, 10/14/2013

Moved cross country. Container delivered one day late (truck problem), had a week to load it, two weeks later it was in CA and delivered to the house on the day requested. Empty container picked up... when scheduled. I'm very pleased with the company;my one complaint is a lack of communication from them about a problem. They didn't alert ME that the container wouldn't be delivered on the Wednesday; I had to call them. I'd ordered 70 pads and when the container arrived there were only 20. Upsetting and I started researching where to find pads - then suddenly got a call from Packrat saying they'd deliver 50 pads driven down from Connecticut within an hour...Wonderful news but would have liked knowing they would solve the problem so I didn't have to flail around. People are nice and helpful - just would have liked a bit more info up front - though on the trip west they did update that container was en route and then that it had arrived. Would definitely use again.

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Do not use 1 800 Pack Rat!!!!!!!!, 12/31/2012

They were always charging me for something. I thought I understood initially what all the chargers were for and when I called for an explanation they told me to read my contract. Very rude billing... department. They did take $30 off my final charge but they acted like that was such a HUGE favor. I would not recommend them. And our furniture did suffer a few scratches even though we used padding and packed it tight.

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Displaying 1-4 of 4

Reviews

suemas

Reviews: 1

Takes muscle but convenient,reliable,cheap

Moved cross country. Container delivered one day late (truck problem), had a week to load it, two weeks later it was in CA and delivered to the house on the day requested. Empty container picked up when scheduled. I'm very pleased with the company;my one complaint is a lack of communication from them about a problem. They didn't alert ME that the container wouldn't be delivered on the Wednesday; I had to call them. I'd ordered 70 pads and when the container arrived there were only 20. Upsetting and I started researching where to find pads - then suddenly got a call from Packrat saying they'd deliver 50 pads driven down from Connecticut within an hour...Wonderful news but would have liked knowing they would solve the problem so I didn't have to flail around. People are nice and helpful - just would have liked a bit more info up front - though on the trip west they did update that container was en route and then that it had arrived. Would definitely use again.

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Berkey

Reviews: 1

Do not use 1 800 Pack Rat!!!!!!!!

They were always charging me for something. I thought I understood initially what all the chargers were for and when I called for an explanation they told me to read my contract. Very rude billing department. They did take $30 off my final charge but they acted like that was such a HUGE favor. I would not recommend them. And our furniture did suffer a few scratches even though we used padding and packed it tight.

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Mabel84

Reviews: 1

Poor Response Time

When I needed a container, they had it there in 2 days. However, when I needed it picked up or dropped off it took at least a week. 7 days with that thing sitting in your driveway is not ideal.

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thgailey

Reviews: 29

Best portable storage

We've dealt with 1800packrat quite a few times. Steve at these Kennesaw location is a stand up guy. I wouldn't consider using another company.

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