1 Stop Geek Shop

1353 S Webb Road , 103 
Wichita, KS 67207
Phone: (316) 425-0059
Fax: (316) 425-7602
Website: 1stopgeekshop.com
1 Stop Geek Shop 1 Stop Geek Shop : Computer Repair & Networking Services, Wichita, KS



Reviews
by The Cambrians at Citysearch

Posted on Citysearch on 1/29/2012
An Absolute Nightmare of a Company!
I have NEVER had such a bad experience anywhere in my entire life. My husband brought my iPod in for a battery change a few days before Christmas. It was supposed to take 24 hours but turned into a 5 week nightmare literally. We were assured by Jason (who represented himself to be the owner) that they are an authorized Apple Service Provider the are NOT! During the process, the person doing the work tore the ribbon which connects to the menu dial (Nano 4th Gen). Fine. Nobody called to say there was a problem and that a new ribbon had to be ordered. Fine. But when we called, we were met with confusion and rudeness to the point that Jason yelled at me. Fine again. After 3 weeks, we went into the shop to make sure the iPod was even there. After another yelling match, we learned that the replacement ribbon they ordered had been sent back and they'd order another one. Fine again. All we asked was to keep us informed. A week later, after hearing NOTHING from the shop, we called back only to learn that the ribbon attached to the hold button had come off when trying to put the battery back in the case. So back to the shop we went. They no longer make this part and wanted to use the board from another iPod to replace mine which was unacceptable to me. Jason took a defensive position and started to yell and scream at my husband and I telling us, in the process, that his wife left him, he has a problem with his employees (which lied to us time and time again when they weren't yelling), he wanted to put a bullet through his head, he served in Iraq & Afghanistan where he saw all his friends killed and killed people himself (just what a customer wants to hear after reading signs posted in the shop that he carries a gun and won''t hesitate to use it). Needless to say, I was done and NEVER wanted to see or deal with this person again. As my iPod was in bits and most likely beyond repair (according to the several AUTHORIZED Apple Service Centers I call...
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Guest G.

Posted on Judysbook.com on 8/1/2010
Good job
Not a big fan of repair shops but they did a good job fixing my laptop, the price was good and they fixed it. No complaints, one thing i like is they ... more »
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amy s.

Posted on Judysbook.com on 7/12/2010
Good service and prices
good service and the price is right. they dont have as large a selection but they do have some stuff, just not as much as best buy but the prices are ... more »
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Guest G.

Posted on Judysbook.com on 6/22/2010
Better prices than Ribbit
I looked around for prices and thought Ribbit was the only game in town. I called Geek Shop and their price to replace my laptop screen was $100 cheap... more »
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