I took my vehicle in for a noise. The OWNER looked at it and gave me his recommendation, which I took at face value and told him to proceed. After talking to a friend who owns the same type of vehicle I came to found that the service I was sold on was unnecessary. I called to see what phase of repair they were in and they had the part removed. I informed them to stop until I researched things further, after which I discovered that my friend was correct and this guy was selling me on a MUCH more expensive option when it could very easily be fixed using a different method. When I called back I was informed that they put the part back on but now the vehicle wouldn't start. WHAT!?!?! So I said stop and they continued and now what was a perfectly functional vehicle with a noise is now a brick that won't start...with a ridiculous $700+ bill for services. By this time the owner and I had had some heated arguments where he screamed and yelled at me over the phone treating me like I was a moron. This OWNER obviously knew that he was caught trying to screw me and was flustered, responding in the only manner he knew how. When I said I was on my way to get my vehicle he told me he would only accept cash for the work...again...WHAT!?!?! He obviously has done this before and knew that I would dispute the charges on my card. Now I'm out hundreds in junk bills & a tow fee to a REAL shop to fix the original and new issue they created. Nothing shy of criminal
Posted: 7/28/2015 • Link to this review
At Advance Auto, found out my car needed brake fluid, we filled it, and was referred to 155 Automotive next door to check it out to see what was wrong and the cost to fix. They offered to come drive it next door (I didn't ask, and said I could), then they put it up on the lift. They told me the right calipher was leaking, and it'd be $245 to replace. I told them I couldn't get it done yet, I would get it back home and have my dad look at it. Then, they gave me a bill for $68 for driving it over and taking off the wheel. Never have I been charged by a service station to tell me what they would charge. Good quality businesses, tell me whats wrong, what the charge will be and I make my decision. I could see maybe $20 tops for their 3 minutes of work, but to charge someone nearly $70 to tell me what I knew.. I just wanted to know what the labor would be to fix. We had words on how he charges, and he told me I could take it out in the paper for all he cared, he doesn't work for free. I will never be back, and will utilize the other fair, honest mechanics in McDonough who tell you BEFORE they do the work, what they will charge.
Posted: 3/18/2013 • Link to this review
Took my car in they broke my Oil Dipstick and didn't tell me. I had to go back. Then took my car for a knock repair. They told me that the bearing had spun on the Crank Shaft and they could do a repair for $1,200. Which would be to grind down the shaft and put an over sized bearing. My father in law is a mechanic by trade and said if it is measured right that will fix it. They told me there is a small knock still and to run heavy weight oil in it when I picked it up. About a year later the engine locked up on me, and they never offered a price to put a new shaft in. Now I have a dead car.
Posted: 1/11/2013 • Link to this review
We spent several hundred dollars about 2 years ago to have a timing belt / water pump replaced. Approx. 1 year later, the water pump fails, and we have to spend several hundred $$ to have it replaced by someone else. Had the fluids flushed back in December, now finding out auto trans fuild WAY overfilled causing a leak. It's become obvious they either don't know what they're doing, or just do shoddy work. Use with caution!!!
Posted: 5/13/2010 • Link to this review