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1st class Carpet Cleaning

3 star rating 11 Reviews

(770) 605-8061(770) 605-8061

Main StreetAtlanta, GA 30342

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Business overview

Reviews

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NO SHOW for Scheduled Appointment!, 12/22/2012

We had an appointment with 1st Class Carpet Cleaning for today between 12 Noon and 2:00pm. It is now 8:00pm and the technician, Gene, still has not showed up. We called the company multiple times... throughout the day and each time the person who answered said she was not aware of a problem and would page Gene to call us back. We have wasted an entire day waiting for Gene to call back (he never did) or for the company to follow up with us (they never did.)

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Carpets Looking Good, 10/18/2012

I must say that I was pleasantly surprised at how well my carpets look, I bought a coupon from Half-Off Depot & wasn't sure what the outcome would be. The service tech showed up on time, was very... friendly & most of all the work was really really good.

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Displaying 1-11 of 11

Reviews

1st class Carpet Cleaning - Atlanta, GA -  xlcustomerservice

Reviews: 4

NO SHOW for Scheduled Appointment!

We had an appointment with 1st Class Carpet Cleaning for today between 12 Noon and 2:00pm. It is now 8:00pm and the technician, Gene, still has not showed up. We called the company multiple times throughout the day and each time the person who answered said she was not aware of a problem and would page Gene to call us back. We have wasted an entire day waiting for Gene to call back (he never did) or for the company to follow up with us (they never did.)

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1st class Carpet Cleaning - Atlanta, GA -  passionateone

Reviews: 2

Carpets Looking Good

I must say that I was pleasantly surprised at how well my carpets look, I bought a coupon from Half-Off Depot & wasn't sure what the outcome would be. The service tech showed up on time, was very friendly & most of all the work was really really good.

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1st class Carpet Cleaning - Atlanta, GA -  TThomas10

Reviews: 8

Great Service

I recently bought a coupon for a deal they are running, everything went very smoothly, from the appt, to the service to the job they did on my carpets, very pleased. Will use again!

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1st class Carpet Cleaning - Atlanta, GA -  levette

Reviews: 1

HORRIBLE SERVICE

People please DO NOT use this company!! They are very unprofessional. First off I purchased a voucher from halfoffdepot and called to schedule the appointment with a young lady who sounded like she had just rolled out of bed. She gave me the hours of 12-2. I have cleaned out 3 bedrooms in hopes that they would show up as planned. I received a no call no show. I left several messages on both lines provided and no answer or return call. So I finally got an answer on that following Monday and was told that they would rescedule for the following week. The guy finally showed up and took 10 minutes to do a horrible job. Money wasted. These people should not be in business. Please believe everything you read about this company. This is a rip off.

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1st class Carpet Cleaning - Atlanta, GA -  Who_ME83

Reviews: 1

Complete Flake...BUYER BEWARE!

I purchased a voucher about 2 weeks ago for 1st class carpet cleaning. I called the next day to schedule an appt. The lady I spoke with told me the carpet specialists would be to my home between the hours of 2 and 4p. I waited at my home until 4:15p. The day before there was no confirmation call so I took it upon myself to call them the day of cleaning approximately 2 hours before the service was scheduled to confirm. Called both lines provided, left messages and no return call. It took me an entire week to prepare my 3 bdrm home for the services. Outside of them being unprofessional over the phone, they completely flaked on me putting a monkey wrench in my entire day.

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1st class Carpet Cleaning - Atlanta, GA -  Rater1234

Reviews: 6

Horrible!

I found this place from halfoffdepot. I thought i was getting a great deal. Well, I was wrong. He cleaned the extra things which I didn't request and charged me for them. Also, he managed to clean 5 rooms, stairs, and closets in 10 minutes. He did a horrible job! The carpet was so wet that it felt like you were walking in the puddle. This place is out to cheat you! What a SCAM!

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1st class Carpet Cleaning - Atlanta, GA -  lbartnfl

Reviews: 1

BUYER BEWARE

No show for a scheduled/confirmed appt. No return calls after 3 messages left. Now left to chase a refund!

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1st class Carpet Cleaning - Atlanta, GA -  zarb25

Reviews: 1

Good Service

The gentlemen, Errol & Tim, were very courteous, and did a good job on my carpet. I am very pleased with the service. I would use or recommend them again.

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1st class Carpet Cleaning - Atlanta, GA -  cwithers

Reviews: 4

Buyer Beware! Will never recommend

Steam cleaned our upstairs and damaged a wall in the process.Have ignored repeated calls and emails!

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1st class Carpet Cleaning - Atlanta, GA -  maidenlilith

Reviews: 1

They saved my home

Recently my house was flooded due to a leak in one of my pipes they came over inspected the damage and gave me a quote the number was actually not as bad as i thought it would be and they even told me that they would help me find the resources that i needed to get my insurance to pay for it i was shocked what kind of company does that and for a total stranger i highly recommend these guys my tech was professional and very nice they took great care of me and great care of my home and i will be referring them to everyone i know

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1st class Carpet Cleaning - Atlanta, GA -  patsy99

Reviews: 15

SUPER JOB

Just had this carpet cleaning company at my home. Gene did a great job, was very professional & very knowledgeable! Would highly recommend and they also do other services! THANKS!

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