We moved our items to storage a year ago, and just moved them to a permanent location this week. To our shock we found they left glass shelves in a china cabinet now I have more damage broken glass and broken shelves holders, which happened when they dropped it last summer. Do not use them if you care about your furniture.
Posted: 6/27/2015 • Link to this review
BE VERY CAREFUL WHEN USING THIS COMPANY. After getting settled into our new home, my husband and I noticed that his great grandmother's chest was missing. My first contact to this company about the missing chest was mid-October. After going back and forth for SEVERAL weeks, Micah (the owner) finally told me he wasn't able to find the chest and it was possibly taken to another client's house after my move was completed. Micah said he'd reimburse me for the chest. Being an old item that's been in the family for decades, it's obviously irreplaceable but Micah agreed to pay me $300 for the chest. It's now December and I haven't received the reimbursement. I also haven't heard from Micah or any of the staff in weeks. I've called numerous times, left voicemails, sent emails... nothing. I'm being ignored and it's not right. I'm trying to take the steps to have this resolved in civil court and upon a Google search to attempt to find an address for Micah to provide to the court, I found that he's very obviously a dishonest person. I won't air his bad past here, but I urge you to Google search Micah Decuir before deciding to do business with this company. Hopefully, my bad experience and this information that is readily available to the public will help you decide to find another company to use. I would still love to hear from Micah to get this issue resolved. Really, a terrible way to do business and I truly regret giving them a second chance.
Posted: 9/20/2014 • Last edited: 12/09/2014 • Link to this review
You hear horror stories about moving companies and 2 brothers meets all the requirements for a horror movie. Nice guys but do not care about your furniture at all. We are still upset as we constantly find dings and scratches on our furniture. Please do not use these movers if you care about your possessions.
Posted: 4/07/2014 • Link to this review
* 24-Hour Service Available