As a long time pet owner and someone who travels often on business I can say that Barbie is the best pet care provider in Gwinnett. I have hired the others and come home to their trash all over my counters, no food or water in the bowls, and another very well known firm trying to tell me they spent hours with my pets when my security system provided proof that on some days they never even showed up! Barbie shows up on time, does what she contracts to do, and even texts me to provide a quick report on my fuzzy kids. She's been in business for a long time because of her dedication to what she does and we continue to use her services without worry.
Posted: 5/30/2012 • Link to this review
We have used Critter Sitters and a few other pet sitters over the course of 13 years. By far 2 Paws Up is the most dependable, honest, and trustworthy pet sitter in Gwinnett! Barbie is great with our dogs and they all trust her and love when she visits. We never have to worry if the were loved on, played with, medicated or paid attention to while we are gone. She even takes in our mail and rotates the lighting in the house to make it appear as if we are home. Some times we also have her spend overnight if we're gone for a while so the dogs aren't alone for days on end. They are always well rested, happy, and healthy every time we come home. She loves our dogs the way we love our dogs and even is great with the little one who suffers from seizures. If you want a reliable, honest, well priced pet sitter then look no further!
Posted: 1/06/2011 • Link to this review
POSTED 11/18/2013: I called Barbie when I went on vacation for a few days. She had another sitter come over for my 3 cats. I never heard a word until 2 days into my vacation, I called Barbie to see if they were even coming over. She acted surprised and offended that I expected some small notification that the cats were OK. I will never use 2 Paws Up again. POSTED 5/13/2010: I found a young kitten in a parking lot, and didn't want to leave him alone all day--I am gone 11+ hours a day four days a week. Barbie was able to schedule midday visits on short notice for a reasonable fee. Every day she took a picture of the kitten and e-mailed it to me along with a quick report on how he was doing. She followed my instructions on the feeding. Overall Barbie is very caring, professional, and reliable and I would call her again.
Posted: 5/13/2010 • Last edited: 11/18/2013 • Link to this review
This pet sitting company went beyond the call of duty. Barbie has been pet sitting for me since she opened her business. When I found out I was moving out of town and had to find a home for my dog. Barbie watched over my dog untile she found a wonderful home for her. I don't know what I would have done without her.
Posted: 10/30/2008 • Link to this review
I've used Barbie several times in the past to sit for my 2 dogs. I've always come home to nice notes and my dogs well cared for. I would never use Two Paws again though based on their unprofessional owner. She discussed previous clients, their lifestyles and homes to me in detail, which I found disturbing. However, I overheard her gossiping about one of her clients at the gym that we both work out at and found it completely unprofessional and disrespectful. If I desired to have my personal life, the condition of my home, my pets behavior etc broadcast to anyone and everyone she talks to.
Posted: 9/02/2008 • Link to this review
Barbie agreed on a price, gave me a contract, and then decided she hadn't charged me enough and called and said she wouldn't do it. I would not have been able to do the same to her. Just tell her I decided I wanted to pay her a different amount! I found this to be very unprofessional, and very unreliable. I would not recommend her to anyonel.
Posted: 1/13/2008 • Last edited: 1/16/2008 • Link to this review
The quality service 2 Paws Up provides could not be delivered at the price requested by this individual. The agreement was cancelled as per the terms of the contract. The individual was given reference to other professional pet sitters. 2 Paws Up regrets any misunderstanding.
Barbie is not only a responsible pet & house sitter, but she is honest, helpful in emergencies & a loving person. I don't know what we'd do without her.
Posted: 6/05/2007 • Last edited: 1/02/2008 • Link to this review
Barbie is a very caring and conscientious sitter for my two dogs. I was away for two weeks and was nervous at leaving my babies with anyone for that long, as it was my first time away from them for any length of time. She relayed how they felt each day and I felt okay calling her just about twice every day. She left cute little biscuits and detailed notes about everything for me to read when I got back. I was very pleased. I would recommend her services to anyone.
Posted: 6/05/2007 • Last edited: 1/02/2008 • Link to this review
In my job I travel a lot. Barbie and 2 Paws Up were my saving grace. I hated putting my dog in a kennel when I left town. Barbie gave me the option to let my dog stay in his own home and still receive the same TLC that I would give him. This gave me great piece of mind when I had to leave. I would never use anyone else. My dog might leave me if I did:)
Posted: 5/30/2007 • Last edited: 1/02/2008 • Link to this review
We have three dogs that we do not like to board. We wanted someone that could come into our home, stay overnight, and that would care for our dogs as we do. We have found this in Barbie at 2 Paws Up. She is professional in every sense of the word and our dogs love her. What better review can you ask for?
Posted: 5/29/2007 • Last edited: 1/02/2008 • Link to this review
2 Paws Up has been a blessing to myself and my dog. My dog not only receives the attention I am not always able to provide her at times(due to my work schedule) but she also receives love. 2 Paws up provides wonderful care to my dog in that whenever I have a schedule change at work, I can call and there has never been a problem even at a moments notice for service to come out at a different time than previously told. I feel good as a pet owner knowing that my dog is being taken care of by a loving and compassionate person daily. 2 Paws up comes to my home 5 days a week and sometimes 2 visits are required and I would highly recommend them to my co-workers, friends, and family. As mentioned before, 2 Paws up has been a blessing and I am greatful to have found such an excellent service to care for my dog on a daily basis. If you choose 2 Paws Up, you have by far made the best choice for your pet(s).
Posted: 3/10/2007 • Last edited: 1/02/2008 • Link to this review