I can't speak for their response time to initial estimates, but I do occasional renovations, and I used them to complete work on a badly wired condominium unit that needed more amperage, new electrical rough-in, and upgraded wiring. These folks know what they're doing, they do great work, and they really saved my but on this job...especially considering the fact it was for my parents' investment prop. They were on time, they work quickly, and they do a good job 'round the clock. That's all that matters to me !
Posted: 12/29/2007 • Last edited: 1/02/2008 • Link to this review
I called the 24hr electrician on a Saturday morning, they set an appointment for 3-5pm that same afternoon. They never showed up nor did they call. I finally called them twice, they could not imagine what happened and offered to contact me on Mon or Tues of the next week to set up a new appointment. Unsatisfactory. I did not wait around.
Posted: 12/06/2006 • Last edited: 1/02/2008 • Link to this review
Our house was blasted by a big lightning strike, leaving a circuit dead and several fixtures blown out. We contacted 24Hr for an estimate (required by our insurance company). They came out to inspect the damage and promised to e-mail the estimate next day. However, they never actually sent us that estimate. After having several calls and e-mails basically ignored over a week, we ditched them. Our next call was to Snappy Electric and Plumbing, who fixed us up right and quick.
Posted: 9/11/2006 • Last edited: 1/02/2008 • Link to this review
As stated in the review, owner was claiming that the light fixtures have been damaged by a lighting strike. Based on our tech survey the light fixtures damage was not caused by lightning strike. Lighting strike, which hitting the Power company line, transfers to nearby houses through power line as a surge is a spike of excessive line voltage. This surge can damage electrical equipment and appliances which leave distinguish burning mark. The fixtures were rusted and in one case fixture was hanging down cause by losing the mechanical support. The cause of damage was mostly usage. We were not able to confirm the claim and so invoice the insurance company as the way that owner requested. It was clear we were losing the business and we should suffer from our free estimate policy. But there were no better choice. If you want to be honest with your customer and if you claim it so you have to be honest with everybody else too, employees, suppliers, carriers, insurance companies and etc.