When the compressor failed in my existing system during the peak summer heat; I contracted with 4 Seasons Heating & Air to replace my 5 ton unit. 4 Seasons suggested that I could save some money by installing a new compressor but I wanted to upgrade to a more efficient system. With only 2 days remaining before we left on an extended vacation; I wanted to have this problem resolved. 4 Seasons expedited procurement of the new system and completed installation the following day (the crew worked about 11 hours straight to complete the install). As a "rather particular" engineer, I normally perform all my HVAC maintenance & repairs, except for when Freon is involved as I'm not certified. I hovered over the guys during the entire installation and was shocked when they exceeded my expectations (this almost never happens). Enoch (Spelling?) and his partner did a phenomenal job. I watched to see if they would flush the existing Freon lines properly and they did everything to spec. They even cleaned up some of the existing duct-work and improved the position of my filter box... all without my asking. Everything was perfect, plumb and square... except one item. When they applied the "4 Seasons Contact Information Sticker" to my unit, it was a bit crooked. I quickly peeled off the sticker and realigned it. :-) I'm a very happy customer!
Installed an ultra-high efficiency 5 ton heat-pump system (air handler, evaporator, condensing unit, auxiliary heat strips and smart thermostat).
Area Suwanee, GA
Cost $10,000 - $14,999
Date August 2015
Posted: 9/22/2016 • Link to this review
Personable and very knowledgable sales and management staff. They know their business as far as systems and whole home engineering of HVAC. Execution is where it fell apart especially their use of contractors. They took a week longer to install than initial estimate. Their install staff are not exactly polished, left cigarette butts and debris from existing system all over the yard and garage area. It felt like i needed to say something for them to do a proper fit and finish including cleanup which at the pricepoint i paid should be apparent. Good but high maintenance and questionable hygiene standards of their staff in your house.
Area Alpharetta, GA
Cost $10,000 - $14,999
Date March 2016
Posted: 3/18/2016 • Link to this review
3 years ago we had 4 Seasons install 2 ac's, 2 furnace systems. They work well and we have not had problems. Fast forward 3 years and we contacted 4 seasons for air filtration and dehumidifier needs. The salesman (for the life of me, his name is eluding me) came and was very pleasant and great to deal with. We really liked him and wanted to contract the company, but the pricing was still very high and being that we had 5 other quotes, we had a great range of pricing. We went back a few times and re-explained what our needs were, but there was a gap between what we wanted and what was quoted. In the end, we contracted another company. During the quoting process, we found out that during the install of the new systems 3 years ago, installers took the cheap and quick method of using outdoor ac pads, flipped them over and used them under our furnaces instead of real drip pans. Every other contractor pointed out that was a terrible way and should never have been done that way. Also, 5 other companies pointed out that during that install 3 years ago, neither system was properly sealed as it should have been. We have since paid to have it sealed as it should have been 3 years ago. All this say, sales is great, but the tech's might need supervision.
Posted: 12/28/2013 • Link to this review
It hit 104 yesterday and is close today and our AC went out last night. 4 Seasons came out of their service zone to help us and did so quickly and pleasantly. They didn't gouge us for a Sunday call either! Highly recommended!
Posted: 7/01/2012 • Last edited: 10/23/2012 • Link to this review
Fast, courteous, professional, emergency service on July 4th when my AC quit. I now have a maintenance agreement to it running well year-round. They come highly recommended in all areas.
Posted: 7/12/2011 • Last edited: 10/23/2012 • Link to this review
Just had my air conditioning units service by Four Seasons. The price for the same service call went up by $102 from the previous year. New ownership has put in a new higher cost structure. Be careful.
Posted: 6/10/2011 • Last edited: 10/23/2012 • Link to this review
Four Seasons installed HVAC in a $1.6M+ home I built in 2006. Since then, it has been four years of agony trying to get the system to function as it should. Duct work install - poor; equipment quality - poor; thermostat placement - poor; I am now in the midst of replacing all 4 units. Incredible! Perhaps their service department is fine, but if you have a new install, buyer beware.
Posted: 8/15/2010 • Last edited: 10/23/2012 • Link to this review
We've been using Four Seasons for over 10yrs. They've always been honest & professional. Naturally when it came time to replace our old system, we gave'em a call. Kenneth came out and drew up some ideas for our home. Love the fact that we were given 4 different options to chose from. very detailed. We choose the Amana system, due to the warranties. Lifetime on the compressor & heat exchanger. We would have no reget, recommending this family owned business. Best there is. Adrian and Julie Powell Alpharetta, Ga.
Posted: 9/19/2008 • Last edited: 10/23/2012 • Link to this review
I had a new Amana HVAC installed at a great price. The installation was done with great care. The team clean-up up both inside and out. they were also very polite and very professional. I would not hesitate to use them from now on for the semi-annual servicing. You cannot go wrong with this company that has been in business since 1972.
Posted: 10/11/2007 • Last edited: 10/23/2012 • Link to this review