Displaying 46-60 of 255
I hired 1-800 Tree Expert to remove 1 tree and cut down dead limbs on 3 others. The team came out and did great work but there was some miscommunication on one of the branches on one of the trees as I was out of town while the work was done. When I called Mark to ask about the issue, he wanted us to be 100% satisfied. Mark came out personally to make sure the work was done and we were happy. It was an extra mile of service that made me appreciate what he does.
Posted: 8/05/2009 • Link to this review
mmolnar1978, thanks for the review. You would be surprised of the amount of people that say that they will give a review and never get around to it. etc etc.... I appreciate that you did. Thanks again for the business. Mark!
I had a very small tree that I wanted to remove but was concerned about having it scratch the paint on my house when it fell. After looking at pictures and giving his estimate, Mark was willing to provide information over the phone, without charge, to help me take down the tree while avoiding the house. It's rare to find service providers that value the best interests of the customer over money. I will definitely call him when I have a tree of more significant size.
Posted: 8/04/2009 • Link to this review
wbe111, thanks for the review. I hope you got your tree down safely. I normally would never tell someone to cut their own tree, but in your case, it was not worthy paying us to come out because it was so small. Money is not everything anyway. Thanks again for the review! Mark
Mark Russell and 1-800-Tree-Expert is the company to go with if you want great service. Mark helped us out when our other tree service didn't show up. We needed the work completed before we started a large backyard project and Mark's company was so helpful. Having had a bad taste in my mouth from the previous company that never showed, I was concerned it would happen again. Not with Mark's company, he was courteous, honest and was able to schedule us with consideration to our short timeframe. If I could rate his company higher than 5, I would and would give him a 10. He came out to the job site to get the crew going knowing fully well how concerned I was about no shows. You don't have to worry about Mark not showing, he is an honest man and his crew does great work. We had a very large tree up next to the house and Oscar (the crew chief) made sure that it fell just the right way. He is a craftsman in his field. I highly recommend this company and will let all my neighbors know just how great a job he did. He even helped out when the stump grinding company was a no show (can you believe it). I highly recommend A&K Stump Grinding as well as Albert came to our rescue when Kevin of Stump Grinder, Inc. threw us under the bus. Stay away from Stump Gringer, Inc. they over promise and under deliver. Mark Russell should be commended for getting another grinder out there so soon. I reiterate, if you need a Great tree service company, go with Mark and 1-800-Tree-Expert!
Posted: 7/07/2009 • Link to this review
Mark, Oscar and crew did a fantastic job for us! Some say they are not the "cheapest" in town, but they are not the most expensive and the service we received was worth every singe penny! The crew went above and beyond the call of duty and left our yard cleaner than how they found it. They also took extreme care in keeping the integrity and health of our big maple tree as well as our property. I highly recommend them and will definitely hire them again. Thank you Mark and Crew!
Posted: 7/06/2009 • Link to this review
Mark and his crew were great. Questions answered and issues addressed. Watching Oscar was amazing. He and his crew were careful with my property. Not the cheapest service but value takes into account service and price. I'll definitely use them if I need tree service again.
Posted: 6/27/2009 • Link to this review
We wanted to see if Mark could haul away a big pile of trees that were already cut.He referred me to someone else that may be cheaper than using him.I don't think many people would go out of their way to help the consumer actually save money.That says a lot about his integrity.
Posted: 6/08/2009 • Link to this review
Mark came to give me an estimate within a few hours of contacting him. His price was very reasonable and he could do the job of removing 3 small trees and topping a larger tree the next day. His crew did an excellent job and there was no sign that they had ever been here except for the missing trees. Would use them again and recommend to everyone.
Posted: 5/23/2009 • Link to this review
I didn't actually use this company but got great service because Mark didn't think he was the best guy for the job but did recommend a company that would fit my needs better. I'm very happy with this company and if I ever need a tree removed, I know who to call. Mark is very professional.
Posted: 5/13/2009 • Link to this review
I didn't shop around much since there wasn't a reason to once Mark showed up. His quote was very reasonable, he performed the job quickly and professionally. I would not hesitate to recommend him to friends and family.
Posted: 4/30/2009 • Link to this review
Mark just visited and provided several options at different price levels for the removal of a large, fallen pine tree. As our house is built into a hillside, the removal of the tree will be tricky, hence the different options. Mark was extremely knowledgeable, friendly, and helpful!
Posted: 4/15/2009 • Link to this review
we had an odd request...our amazon parrot flew into a tall tree couldn't get down after 24 hours. Mark Russell came with his tree climbing equipment and was able to climb up, take the bird cage with him and rescue Jimmy! NO one else would try.
Posted: 2/09/2009 • Last edited: 2/10/2009 • Link to this review
Did my entire job in 1 day which included 3 trees and trimming the rest after a bad ice storm. Nice Guy and great communicator that you can trust. Can't beat the price.
Posted: 2/05/2009 • Link to this review
I have nothing but rave reviews for Mark Russell, Oscar, and the rest of the team. The service was reasonably priced. Everyone was professional, courteous and extremely hard working. They left my yard looking better than it looked before they arrived. I would definitely use this company again, and I would recommend them to anyone needing tree removal services.
Posted: 1/26/2009 • Link to this review
psalem, thank you so much for taking the time to give your reply. I'm super happy to see the review that you gave me and my team. Thanks for putting your trust in us. I'm glad to hear that your yard turned out better than it was when we got there. The money that we have invested in our T-300 tracked Bobcat really makes a tremendous difference when it comes to your yard. It cost about $6,000 additional for the tracks (as opposed to tires) and about $8,000 extra for the special rotating grapple. And as you can see, with our rotating grapple we never had to rotate the Bobcat on your yard. Straight in straight out, no turns, and happy customers!!!!
Thanks again! Mark & Oscar
I needed a couple of trees removed that were dead or dying. They came in and in one day they removed the trees and cleaned up so well you could barely tell they had been there. All that was left were the stumps. This a very different experience the last company I used. Highly recommended!
Posted: 12/05/2008 • Link to this review
We recycle our wood chips